People Trust Us, Cars Love Us

 
 
 

T&A MECHANICAL - WHERE QUALITY AND INTEGRITY MATTER


LOOKING FOR A DUBBO MECHANIC YOU CAN TRUST?

T & A Mechanical Services is your one-stop-shop for vehicle service, maintenance and repairs. We offer competitive prices and our workmanship is of the highest standard.

Expect friendly, knowledgeable service from our small,family-run business. We pay attention to the details and customer satisfaction is our top priority. We are proud to have built up a reputation for being a Dubbo mechanic shop committed to integrity and quality.
 
 
 

WHO WE ARE


Key employees:
 

Trent West

Owner, Manager & Mechanic
 

Alicia Forrer

Owner, Reception & Accounts
 
 
 
 

John Parsons

Senior Mechanic
 

Alex Dunkerley

Mechanic
 

Alex Randall

2nd Year Apprentice
 

Kody Curtain

1st Year Apprentice
 
Trent & Alicia, formed T & A Mechanical Services as a family partnership in 2011. Originally calling the business, West Mobile Mechanical, Trent West has more than 15 years of mechanical experience working on a diverse range of equipment and vehicles.
 
 

WHAT WE DO


Our team of Dubbo mechanics can handle the service and maintenance of everything from the family car to work utes, industrial equipment and machinery. Choose us for your Dubbo car servicing and repairs.

We provide:
 
  • Logbook servicing
  • Electronic engine diagnostics
 
  • Engine repairs
  • Fleet maintenance
 
  • 4WD Dyno
  • Diesel Tuning Services
 
  • Wheel Alignments & Tyres
 
 
 
 

Our Mission & Vision Statement


  • Our mission is to deliver exceptional customer care and outstanding vehicle maintenance and repairs to every customer every time
  • Our vision is to build a positive driven team that delivers result and earns the trust and loyalty of every customer so that we become known as the best auto repair shop in the central west.
 
 

We work persistently to fulfil our mission by:


  • Maintain
    only highly trained and skilled technicians who will always provide honest, accurate and professional workmanship
  • Communicate openly to every customer to educate and provide the best option when making decisions on the vehicles safety and reliability
  • Provide prompt and professional service and deliver in a timely manner
  • Provide a positive team environment that encourages one another and consistently builds on our passion for improvement
  • Listen, learn than act, deliver what the customer needs not what we feel is needed.
  • Provide support and be involved in the local community; building strong relationships together.
 
 
 

Core Values


  • Customer Satisfaction
  • The customer is boss! If we don’t support the customer we support those that do. Excellent customer service trumps all

  • Communication
  • We regularly and consistently communicate our thoughts and actions. We never make assumptions

  • Culture & Team
  • We hold ourselves and each other accountable, work well in team and embrace learning, humour and fun

  • Improvement
  • “Good enough” is never enough. We celebrate success, however always remain humble. We have a strong work ethic and strive to dominate our sector.

  • Solutions Focused
  • We all focus our energy on possible solutions to the problem – to get the best result before asking or expecting others to solve the problem. We cannot solve our problems with the same thinking we used when we created them

  • Integrity
  • We will ensure honesty and fairness is a part of all our actions. We always do the right thing

  • Exceptional Results
  • We hold ourselves to the highest standards in the industry. We always deliver our absolute best.

  • Efficiency